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All Inclusive Plan Description
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ALL INCLUSIVE PACKAGES INCLUDES
Food & Beverages
- Buffet Breakfast
- Snacks
- Lunch
- Dinner
- A La Carte dining (reservations required)
- National and international non-premium alcoholic and soft drinks
Sports & Activities
- Gym
- Daily activities
- Baby Club (0-4 years) and mini club (4-12 years old)
- Games room with billiards and table tennis
- Non-motorized watersports including kayaks, windsurfing, sailing, water bicycles and snorkeling |
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Hotel Villa Tortuga Details
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| Address: Calle 9 e/ Bulevar y Ave. Kawama. Matanzas |
Number of Rooms: 292 |
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| Distance to Airport: 25 km |
| Meal Plans: All Inclusive |
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 Bar |
Buffet Restaurant |
A la Carte Restaurant |
| Billiard |
Ping Pong |
Scuba Diving Lessons |
| Aerobics |
Snorkelling |
Garden |
| Catamaran |
Moped Rental |
Shop |
| Parking |
Massage |
Tour Booking Desk |
| Swimming Pool |
Car Rental |
Currency Exchange |
| Internet access in the lobby |
Restaurant |
Taxi |
| Salsa Lessons |
Doctor on call |
Daytime entertainment |
| Evening entertainment |
Beach volleyball |
Windsurfing |
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| Some services require local payment. |
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Customer reviews about hotel Villa Tortuga (1 to 3 of 45)
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User Rating: 
Villa Tortuga Hotel Reviews: Nous y avons séjourné 4 jours au mois de juin 2010. Bon accueil, taille raisonnable de l'établissement, repas très corrects y compris le petit-déjeuner, une atmosphère conviviale, nous avons aimé notre séjour dans cet hôtel. Le "mais", c'est le jour de no
a Gran-Caribe.com user
, france - date posted: August 5, 2010
Nous y avons séjourné 4 jours au mois de juin 2010. Bon accueil, taille raisonnable de l'établissement, repas très corrects y compris le petit-déjeuner, une atmosphère conviviale, nous avons aimé notre séjour dans cet hôtel. Le "m... |
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User Rating: 
Villa Tortuga Hotel Reviews: eccellente
user: Mr. giordano burtone
, italy - date posted: July 15, 2010
hotel e tutto il suo staf è accgliente . e caloroso dalla direzione ai camerieri .ho passato le mie più belle vacanze . un caro saluto a tutti . burtone giordano... |
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User Rating:
Villa Tortuga Hotel Reviews: Thank you!!!
user: Sr. Maribel Heredia
, peru - date posted: December 16, 2009
I had a great vacation in Varadero, everything was perfect: the service, the place, everything! The entertainment staff was awesome especially Yoly and Aldhely ...I loved it so much that I am coming back in February we will see yo... |
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Hotel Villa Tortuga Terms and Conditions
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| Check In Time: 4:00 PM |
Check Out Time: 12:00 PM |
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| Cancellation Policy: |
Once you have paid for your reservation, the following cancellation policy applies:
- If you cancel the reservation 48 hours or more before your intended arrival date, we will refund you the total amount that you paid minus an administration fee equivalent to 3% of paid amount, with a minimum of EUR 15.
- If you cancel the reservation less than 48 hours of your expected check-in date, we will refund you the total amount paid minus the amount of the first night of your intended stay.
- If you do not arrive at the hotel on the date of your expected check-in, we will refund you the total amount paid for the reservation minus the amount of the first night of your intended stay for no-show charges. Refunds must be requested in writing within 60 days of the date of your intended stay at the hotel. Once this period has passed, no refunds will be made.
We will not make refunds to credit cards, other than the credit card that was used for your booking. We may process refunds via wire transfer, in which case we will deduct any bank charges from the refundable amount. We aim to process refund within 72 hours after receiving your refund request and required information. |
| Payment Policy: |
Reservations require payment in advance. Your credit card will be debited within 24 hours after making your reservation. Accepted credit cards - VISA, MASTERCARD. Your bill will state: www.ctnres.com. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls and room service will be handled directly between you and the property.
Hotels will provide accommodation to the person under whose name the reservation was made (“lead passenger”), and to accompanying persons as per the exact amount of adults and children booked into each room. The lead passenger must be present at the time of check-in.
Bed type and smoking preferences are not guaranteed. Your reservation is guaranteed for late arrival.
Accommodation is usually available from 16:00hrs on the day of arrival and must be vacated by 11:00hrs on the day of departure. The number of guests in each room is limited to the number of beds provided by the hotel. If the number of persons arriving at the hotel is different to the one selected during the reservation process, or children are not of the age required to classify as such in terms of rates/discounts (see "Children Policy"), additional charges will apply, payable directly to the hotel. |
| Child Policy: |
Infants up to 1 year 11 months: free of charge.
Children rates will be confirmed during the online reservation process.
Children rates apply for ages 2 - 11 years, and only when sharing room with two adults.
Children 2-11 years sharing room with 1 adult must be booked as adults (double/twin room).
Children 12 years and older must always be booked as adults.
Disclaimer:
Whilst every effort has been made to ensure accuracy and availability, some errors might still occur. Once aware of such incidents we will make all reasonable effort to advise you within 48 business hours of the booking being made. We reserve the right to cancel the reservation and refund all monies paid, but this of course will be without any liability to you. |
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